Customer Services
St James Shopping and its Tenants look after all customers irrespective of sex, age, ability, colour or creed. We provide a clean, tidy and well maintained Centre and hope you enjoy your next visit to St James Shopping.
Please contact the customer service desk in the mall for any assistance. You will find the desk situated under the John Lewis escalators, opposite Game and H. Samuel.
To view a list of available services Click
- Access
A lift provides access from street level at St James place, Little King Street, off York place, directly to mall level. Lift and escalators provide access to Food on 1 from mall level. - Assistance Dogs
Welcome in any part of the mall. - Bike Park
Located at Leith Street and Elder Street entrance. - Car Parking
Designated areas are available to blue badge holders in both multi storey car parks and at Greenside Place. - Child Safe I.D Wristbands
Free wristbands are available at the desk for parents to utilise when taking children shopping. - Further Assistance
If you require any further assistance please ask at the customer services desk. - Gift Cheques
St James Shopping Gift Cheques are accepted in over 35 stores in the centre and are available from the customer services desk in denominations of £5, £10 and £25. - Induction Loops
Located at customer services desk. - Lost Property
Please contact the Customer Service desk. - Pay Phones
Situated throughout the mall. - Seating
Benches around the mall are provided for your comfort. - Toilets
Public Toilets/Disabled/Parent and Child can be found in the public toilet area next to the Food on 1 restaurant. - Wheelchairs and Buggies
Standard wheelchairs and Buggies can be hired from the customer service desk (Conditions apply).
